I called the surgery 10 minutes before closing time sobbing as I was in agony. Tom Rayner answered the call. Was very... reassuring and patient as I cried down the phone asking for an appointment for the following day ( which was a Saturday and the surgery was only open for half the day).
Tom reassured me that I will get an appointment and will ask the front of desk to call me in the am with an appointment time. I put the phone down and literally a couple of minutes later the receptionist called back confirming my appointment. I was relieved as I was in agony and needed to be seen as soon as. I’m so grateful that this family run dental surgery are compassionate, caring and go over and beyond for their patients. I hope they continue to do so.read more
Over the years I've been with a few different dental practices. Rayner practice is the best. I've got some work to be... done and needed to book a fair few appointments. Christine (practice manager i think) was fantastic last monday and very patiently booked me in for numerous appointments, i was very picky but Christine remained calm and collective throughout was just amazing.
Doesn't stop there, my dentist Samarth Shetty was fantastic, spending quality time going through my various stages of treatment, last monday. Today, i had a major feeling which took a long time but Samarth made it so easy and relaxing for me, showing great professionalism and very courteous throughout. Thank youread more
My family and I have visited this family practice for many years, it was very sad to hear Mrs Rayner had retired... recently but my faith and trust still stand with her amazing son Tom. To have someone who understands people with additional needs with such a caring, gentle nature means the world to the parent and the child. Thank you so much for today. 😍read more
I had the best experience with this dental practice. Barzy is a lovely dentist, explains everything he is planning on... doing and why. Hena is a lovely receptionist and dental nurse. I feel I am in safe hands here. Treated with respect and kindness……read more
Rayner dental practice is providing an amazing service. The dentists and staff are brilliant. They take really good... care of my kids and myself. They explain everything in detail and put you at ease.Staff are so welcoming and are very helpful. I have and will continue to recommend their services. Thank you for everything you do, my family appreciate it.read more
I had an amazing experience as the receptionist booked me in extremely quickly, and many thanks to Tom who helped... relieve the excruciating pain I was feeling. Would definitely recommend to anyone looking for a dentist that offers exceptional service.read more
Many thanks to all at Rayner Dental, no need to be nervous here, all staff members are lovely, friendly and will put... you at ease. I have been a patient at Mr Rayners (and previously Mr Rayner senior) since I was 26 ( long ,long ago !) How many people can say that they prefer visiting the dentist rather than the hairdresser? Well that's me ! I can't recommend my dentist and his colleagues highly enough and wouldn't want to go anywhere else.read more
As a very anxious patient, I feel very lucky to have found a dental practice where I feel my needs are met with... professionalism, care and respect. Shikal Abdullah has to be the best dental therapist I have visited- professional, patient, sensitive to my needs and offering valuable advice. Thank you!read more
Recently had my first visit to this practice and I was not disappointed. From start to finish the booking process has... been easy, the lady I spoke to on the phone was very friendly as were the staff and dentist when I arrived. I’ve already booked in for a following appointment and can’t see any reason for this not to be my go to practice from now onwards. Thanks for a lovely and reassuring experience.read more
Spoke to the receptionist called Henna absolutely brilliant phone manner really polite really friendly 5 stars got my... mums appointment booked in as a emergency with ease. Mr and Mrs rayner you should be proud to have such a brilliant receptionist thank you Henna keep up the good workread more
Excellent service by the hygienist today. My son felt at ease and was very happy with the treatment. Everything was... explained to us properly and also for the aftercare after the extraction 👍read more
An extremely professional and helpful practice. The dentist I have (Barzy) always takes the time to fully explain... procedures and treatments in a non condescending and helpful manner which is always appreciated. The staff behind the desk are also very warm and welcoming.read more
I have been an NHS patient at Rayner's for over 30 years and the service has remained excellent throughout. I phoned... today and the receptionist was polite, courteous, and also extremely informative regarding the Covid situation. Highly recommended dentist.read more
I have been going to Rayner dental for over 35 years and although I've moved out of Bradford I still make the journey.... Christine on the desk is highly efficient and welcoming and John Rayner has always kept my teeth and gums in tip top condition.read more
A Family run practice where Staff are professional and efficient.
I would like Dr B.Jaza to be acknowledged as he is... one of the very few Dentists I have have been acquainted with who excels in reassuring his patients, provides an excellent service by ensuring person centred care throughout the process.Overall experience/Service is always exemplary and is a good example of best practice.read more
A wonderful experience! The receptionist who I spoke to was very helpful and understanding. I was referred to Dr. Barzy... who took time to understand the problem I was having with a tooth. I had the pleasure of speaking with Dr. Barzy on two occasions. I cannot thank him enough for his advice. Whilst I am not a patient at the practice, I have no hesitation to be seen privately by Dr. Barzy at this wonderful practice. Please convey my gratitude to Dr. Barzy and the receptionists.read more
Dr Barzy was a great help in my dental journey. Given the current climate, both him and his team went out of their way... to deliver excellent services.
A big thank you, to Dr Barzy. And, not to forget Bilal - you were amazing!
I highly recommend this practice for any dental needs. I felt completely at ease, and enjoyed the service thoroughly.read more
RAYNER DENTAL PRACTICE.
I CAN SMILE AGAIN😁😁
My dentist very kind. I was always afraid to go to dentist... before I met him but not now, he is the best Dr.Barzy Jaza and the nurse and receptionist was really helpful and kind as well.
Thank you Dr Jaza.read more
I am a very nervous patient who has had a very bad experience with a previous dentist at another practice. It takes... alot for me to go see the dentist . It had been over 2 years since I had been.
I can highly recommend Priyah , she was very caring and talked everything through with me , reassuring me every step of the way . Thank youread more
Billy has done a great job of a replacement filling. He is clearly skilled at his craft, explained what he was doing... and why (both before and during treatment), offered appropriate options explaining pros and cons of each. Very pleased with both the service and the outcome.read more
Excellent service! Good, friendly, and professional staff. Looking forward to my next appointment ☺xxx special thanks... to Emily for putting me at ease and making me feel comfortable and relaxed, was very nervous but not any more xxread more
Very professional organisation, staff & facilties are both first class everyone is so friendly & very caring. I've been... really impressed by them all since I became a patient which made me feel completely at ease which is not an easy task at a dentist. Thank you to each & everyone at Rayner Dental Practiceread more
Thankyou for the recent 'first class' advice and temporary treatment. Great to meet a dentist who made a sound decision... to refer me for more specialist treatment. Have always found, over 40+ years with Rayner's that they know what they're about. Very Professional.read more
Great dental practise , lovely staff especially receptionist Kay . So down to earth , helpful , and always has the time... to answer all my questions . Can't beat the customer service . Highly recommended !read more
The treatment and service is always 100%.
For someone who years ago only went to a dentist because I had too, as I had... a bit of phobia.
Since being under the care of Thomas and his team, my fear and phobia are no more.
Always treated with care and respect.read more
I have visited Rayner's since I was about 4 years old. Many pleasant experiences over the years. All staff are very... friendly and professional. I feel very much in safe hands when I get my treatments done. I visited the hygienist for the first time today and that was a very good experience. I also bring my children for their check ups. Staff are very caring.read more
i had my teeth descaled and cleaned by Shikal, the hygienist,and was very impressed by the care she took.My gums feel... much better and anyone having hygien problems with gums i would recommend this treatmentread more
A huge thankyou too all the staff that helped me before and jouring my appointment last week I've never been so worried... about my teeth and gums. I can't thank everyone enough for the care understanding and empathy you showed and gave me. Don't know what I would off done without you all. Thankyou so so much Donna. Brilliant Dentists Brilliant staff! (:read more
I am very disappointed with this dentist the staff were really rude and made rude comments about my back fat and one of... the receptionist drew a smiley face on my back and made it talk very upset about this :( I hope Tom cna get better staff because Samartha Shetty and Barzy Jazza was very very ruderead more
It’s always a pleasant experience visiting the practice, everyone is always so friendly and welcoming. I’m very nervous... about dentists but have always felt comfortable and at ease here. The dentist explains everything that he is doing and gives advice as to what to do next. Thank you, see you soon
Helen Longread more
I went in for a filling seeing Dr Jazza for a course of treatments I've always been looked after but those appointment... on 30/4 as always dr Jazza was great nit his assistant Bilal was really good he made the treatment go smoothly 👍read more
Been my family dentist since I was born and they are absolutely amazing. They’ve got me sorted and out of pain the same... day as me contacting them and just genuinely lovely people through and through!read more
My teeth may not have looked that bad to anyone else but to me I really noticed that my two front teeth were starting... to cross over one other and my bottom row had always been very overcrowded. Having always had a toothy smile - it’s something that was starting to really get me down. I saw Dr Johnston was starting Invisalign treatments so I jumped at the chance.
My treatment took roughly 6 months - retainers were worn everyday and night, only removed to eat and drink (not water) and never more than 90mins at a time. I still have more whitening to do but have quite sensitive teeth so I spoke to Will and he suggested I take frequent rest periods between each exposure which made the world of difference.
I cannot fault Dr Johnson for the care and attention he paid my teeth throughout this process. There are some lengthy appointments throughout, made harder for the dental staff having to be PPE’d up to their eyeballs during COVID. The appointments included getting moulds and anchoring attachments to your teeth, tooth shaving and the final wire retainer. Thankfully, Dr Johnston put me at ease & ensured I didn’t feel a thing & made a possibly stressful experience easily manageable. However, what I will say is the process doesn’t work if you don’t put the time in at home - it’s painful, uncomfortable and time consuming in the beginning but soon becomes a way of life and part of the routine. If you have the time and funds to go through the process I would say without question go to Dr Johnston and get it done!!! It may seem like a lot of money but your teeth are with you for life, I see it as a life long investment and something which I didn’t realise would make such a difference to my self esteem. Thank you Dr Johnson for your care and see you at my next check up appointment with my straight pearly whites. Thank you to all the Rayner Dental staff for making treatment during COVID a non-stressful experience too, great practice and great staff.read more
Had treatment on 18th Feb 2021, I've always been nervous about the Dentist. Don't know why? The Dentist I saw was very... gentle and reassuring listened to me and explained everything what was going on. Under the current circumstances with covid the set up is spot on Thank you to the Dentist a credit to Rayner Dental Practiceread more
What can I say, AMAZING. Will the Dentist made me feel at ease, and explained everything that was going to happen with... my teeth. He was extremely efficient, and his staff very helpful and friendly. Thankyou so muchread more
Rayners have been our family dentist for over 30 years.Our girls now take their own families.We have always received... the best professional service. Also the receptionists are just the best so friendly and helpful.read more
Rayners have been my Dentist for over 30+ years always a friendly and professional team and have always been able to... receive an appointment without any trouble .
Wonderful new treatment rooms with the latest tech New staff members to add to the team .Emily explained in detail my treatment plan .read more
Having endured excruciating pain and sleepiness nights, Will (the Dentist) showed amazing understanding and empathy,... diagnosed the problem and administered medication promptly. A First Class service. Would whole heartedly recommend themread more
I have only just started going to Rayners I had to have a tooth taken out , I have to say I have been treated great 😀... Emily my dentist is so lovely and reassuring ! I have been again for a check up and all the PPE is in place wish I had gone there ages ago 👌👍🏻read more
As treatment continued after the first lockdown, I would like to say a big thank you to Tom and Staff at Rayner Dental... Practice. The care and treatment was nothing but first class and am extremely pleased with the outcome. Thanks once again...read more
I have used this dentist for many years and recently requested an emergency appointment due to severe pain. The... receptionist (Erin, I think is her name) was super efficient, asking the dentist to call me back, and I received a phone call within 30 minutes from the dentist who agreed that an appointment was necessary and booked me in there and then. Fantastic service in these troubled times, I really appreciate the urgency of all involved. Thank you again. Paul Springread more
Tom is my dentist and he is so kind and talks me through everything he is doing as he knows just how scared I am. The... staff are all polite and helpful. Can't fault them at all. Thank you Tom and your teamread more
Hi I just want to thank everyone at Rayner dental practice for everything they have done for me especially Tom he took... 2 back teeth out and made me feel safe he is a first class dentist and I would recommend him to everyone thanks for all your care keep saferead more
5* is a must for here...if I could give higher I would. Tom and Will are my heroes! I’ve always been so scared to go to... the dentist, they usually talk down to me but not Tom and Will. I don’t shake anymore....thank you guys I’m so lucky.read more
The best dentist ever I found. Honestly I tried many but rayner dental practice is the best one.thanks alot to... prescribe the medication for me in this difficult time.thanks alot with 100stars.read more
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